FAQs & Policy

Welcome to Charmed by Kee and Eila where we make your wrists match your fits. 

 

Shipping

• Orders vary in processing time. Orders are typically shipped within 2-5 business days. 

• Packages are typically delivered within 5-7 days but delays from the carrier can happen.
• We offer international shipping to select countries. Orders may take up to 14 business days.

Returns

• After orders are marked “shipped”, we are unable to cancel or change your order.
• Please double check your order and email/dm any other questions you may have before checking out. 
• If an order is returned due to being sent to the wrong address, customer is responsible for re-delivery fee. 
• All sales are final, no returns or exchanges.